Customer care

Privacy Policy

A clear explanation of how Chandan Art Gallery handles personal details across browsing, consultation, ordering, and support.

Information We Collect

We collect the details needed to serve a made-to-order ecommerce experience: name, email, phone, delivery preferences, WhatsApp inquiry context, product selections, custom framing notes, account profile data, and product reviews you submit while signed in.

How We Use It

Your information is used to confirm orders, prepare quotations, coordinate delivery, moderate reviews and comments, support after-sales requests, and make future consultations smoother. We do not sell customer data.

Accounts and reviews

Wishlist, profile, and product reviews require an account. Reviews are moderated before public display. You are responsible for content you post; we may remove abusive or fraudulent submissions.

Cookies

We use essential cookies for authentication and preferences, and security tools such as reCAPTCHA. See our Cookie Policy for details. Read the Cookie Policy.

Security

We use trusted platforms for authentication, form handling, and order communication. Payment and final order confirmation happen through secure agreed channels during consultation.

Retention and contact

Inquiry and order records are kept as long as needed for fulfillment and legal obligations. For access or deletion requests, email support@chandanartgallery.com.